Guide

Guide

Guide

Medical device ERP: what it must do under the QMSR, what the QMS does, and what it costs

A medical device ERP must record the UDI (unique device identifier) for each device or batch, trace every lot and serial number from supplier to customer, and hold the production record for each batch; the QMS (quality management system) holds design files, CAPA (corrective and preventive action), complaints and document control. Since 2 February 2026, FDA's Part 820 is the Quality Management System Regulation (QMSR), built on ISO 13485:2016. Published ERP prices start at $50 a user a month (Cetec) and $110 (Business Central Premium); device QMS platforms start at $17,500 (SimplerQMS) and $25,000 (Qualio) a year.

7 min

Morsa publishes this guide. Morsa is not an ERP or QMS. Its AI agent gathers each batch’s records and missing certificates, and quality approves every release. Prices read 8 November 2026.

Quick answer

  • QuickBooks can stay for accounting. FDA’s software guidance puts accounting software outside validation [11]. What you add is a validated system for lots, batch records and UDI.

  • Year one for a 50-person maker on Cetec: about $32,000 to $107,000 in our estimate, most of it implementation (worked out below).

  • One vendor or two: QT9 and Cetec cover ERP and quality in one system; Business Central needs a device QMS beside it. QMS prices are in our QMS software pricing guide.

What changed on 2 February 2026

  • Part 820 is now short. It has six sections: scope, definitions, the ISO 13485 incorporation, QMS requirements, control of records and labeling [4]. The device history record, device master record and design history file no longer have sections of their own; ISO 13485’s records apply instead.

  • FDA reads more. Internal audit, supplier audit and management review reports, once shielded from inspection, can now be reviewed. So can records made before 2 February 2026 [2].

UDI: what lands in the ERP

A UDI has two parts [3]:

  • Device identifier (DI): fixed; it names the labeler and the model.

  • Production identifier (PI): variable; the lot or batch, serial number, expiration date or manufacture date, whichever appears on the label.

The labeler prints the UDI on the label in plain text and machine-readable form, and submits device data to FDA’s device database, GUDID (Global Unique Device Identification Database) [3]. Under 21 CFR 820.35, the UDI must be recorded for each device or batch, and complaint and service records must carry it too [4]. In practice the ERP assigns the PI when a batch is made, prints it through labeling, and keeps it on every shipment line.

ERP or QMS: who does what

Job

Where it lives

Lot and serial genealogy, supplier to customer

ERP

UDI per device or batch, label printing

ERP, with labeling software

Receiving inspection, quarantine and release

ERP holds the status; QMS holds the procedure

Production record for each batch

ERP, or an MES (manufacturing execution system) feeding it

Approved suppliers

QMS keeps the list; the ERP blocks POs to anyone not on it

CAPA, nonconformance, complaints

QMS, linked to the lot and UDI in the ERP

Document control, training, design file

QMS

Electronic signatures (21 CFR Part 11)

Both, wherever quality records are signed

One product means one validation; two means a link to maintain between them.

Do you have to leave QuickBooks?

No law makes you leave it. FDA’s computer software assurance guidance says software for general business processes, “such as email or accounting applications”, is not used as part of production or the quality system, so its validation requirements do not apply [11]. Software that holds lot records, batch records or inspection results must be validated [11].

QuickBooks Enterprise has bills of materials, assemblies and, on Platinum and Diamond, a stock report by lot number. Intuit’s manufacturing page lists no routings, quality records or lot genealogy [16]. So the usual path for a 50-person shop is to keep QuickBooks for the books and add a manufacturing system that syncs to it: Cetec links to QuickBooks Online for $300 a month [5], and MRPeasy lists a QuickBooks Online integration on its plans [18]. When to move the accounting too is covered in QuickBooks to ERP.

What an electronic batch record holds

Our checklist for a Class II batch, replacing the paper traveler:

  • Work order, quantity started, quantity made and quantity released.

  • Every component lot consumed, with its supplier certificate.

  • Each routing step signed by the operator who did it, on a tablet at the station.

  • Inspection and test results, including any outside sterilization certificate.

  • The label used and the UDI (DI plus lot) [4].

  • Any nonconformance, with its link to the QMS.

  • The release signature.

QT9 describes its electronic device history record the same way: production orders, inspections and component lots tied to each serial number, signed under Part 11 [14].

A worked lot trace

A pouch supplier writes: sterile barrier pouch lot P-2291 failed a seal test. The ERP has to answer:

Question

Answer from a working ERP

Which batches used lot P-2291?

3 batches of catheter kits: K-1040, K-1041, K-1044

How many units, and where?

1,800 units: 300 in quarantine, 1,500 shipped

Who received them?

6 shipments to 4 distributors, by UDI (DI plus lot)

What else is at risk?

2 open work orders reserved against the same pouch lot

With lot genealogy in the ERP, that is one report. On paper travelers and spreadsheets it is slow and error-prone. The complaint and any correction then go in the QMS, linked to those lots.

Vendors and prices

Vendor

Device features it states

Price

QT9 ERP and QMS

Electronic device history records, lot genealogy, UDI-DI and PI in serial formats, GS1 barcode labels; pre-validated, Part 11 [14][7]

Quote, by concurrent users [7]

Cetec ERP

Traceability and quality built in; Compliance Bundle for Validation $850 a month [5]

$50 a user a month, 5-user minimum; shop floor users $25 [5]

Business Central Premium

Lot, serial and expiration tracking and an item tracing page built in; UDI labels not stated [15]

$110 a user a month, paid yearly; Team Members $8 [6]

MRPeasy

Lot traceability, serial numbers and a label editor on every plan; validation package not stated [18]

From $49 a user a month [18]

ProShop

Machine shops making device parts; QMS built in, ISO 13485 [8]

Quote; Software Finder reports $500 to $715 a month for 5 to 10 users [9]

NetSuite, Acumatica, Plex, QAD, Epicor Kinetic

Mid-market regulated production [10]

Quote

Vendors rarely publish validation costs; Cetec is the exception. Ask every vendor for its validation package and its price in writing.

What year one costs: our estimate

For a 50-person Class II maker on Cetec, keeping QuickBooks Online for accounting:

Line

Year 1

15 office users: 15 × $50 × 12

$9,000

15 shop floor users: 15 × $25 × 12

$4,500

Compliance Bundle for Validation: $850 × 12

$10,200

QuickBooks Online link: $300 × 12

$3,600

Assisted implementation, Cetec’s own range

$5,000 to $80,000 [17]

Total

$32,300 to $107,300

Add a separate device QMS only if Cetec’s quality features do not fit your auditor. Wider implementation ranges are in our ERP implementation cost guide.

Closing out each batch record

The ERP and QMS hold the records; someone still collects them before release. Morsa is software with an AI agent that works in your ERP, email and Teams, on whichever ERP you run, QuickBooks included.

  1. Batch K-1044 finishes. Morsa gathers the lots consumed, inspection results and each supplier’s certificate of conformance.

  2. The sterilization certificate is missing. Quality approved this kind of request once; under that rule Morsa asks the contract sterilizer from the quality inbox.

  3. When it arrives, Morsa checks the lot and load numbers against the ERP and attaches it.

  4. The quality engineer reviews the complete packet and releases the batch. Morsa never releases anything itself.

To see it on your own batches, book a 30-minute walkthrough.

Which one to pick

Your situation

Price these first

50-person Class II maker, wants one system and one validation

QT9 (quote) and Cetec with its validation bundle

Already on Microsoft 365 and Business Central

Business Central plus a device QMS (Qualio, SimplerQMS)

Machine shop making device components

ProShop

This week, run a mock trace on one supplier lot and time it; the answer tells you how urgent this is.

Sources

  1. FDA, Quality Management System Regulation (QMSR): https://www.fda.gov/medical-devices/postmarket-requirements-devices/quality-management-system-regulation-qmsr (read 8 November 2026)

  2. FDA, Quality Management System Regulation: Frequently Asked Questions: https://www.fda.gov/medical-devices/quality-management-system-regulation-qmsr/quality-management-system-regulation-frequently-asked-questions (read 8 November 2026)

  3. FDA, UDI Basics: https://www.fda.gov/medical-devices/unique-device-identification-system-udi-system/udi-basics (read 8 November 2026)

  4. eCFR, 21 CFR 820.35 Control of records, and FDA, Overview of the Quality Management System Regulation (section list): https://www.ecfr.gov/current/title-21/chapter-I/subchapter-H/part-820/section-820.35 and https://www.fda.gov/media/181434/download (read 8 November 2026)

  5. Cetec ERP, Pricing: https://cetecerp.com/pricing/ (read 8 November 2026)

  6. Microsoft, Dynamics 365 Business Central pricing: https://www.microsoft.com/en-us/dynamics-365/products/business-central/pricing (read 8 November 2026)

  7. QT9 Software, Pricing: https://qt9software.com/pricing (read 8 November 2026)

  8. ProShop ERP, Aerospace ERP (built-in QMS for ISO 13485, ISO 9001 or AS9100): https://proshoperp.com/aerospace-erp/ (read 8 November 2026)

  9. Software Finder, ProShop ERP pricing (third party, not the vendor): https://softwarefinder.com/erp-software/proshop-erp/pricing (read 8 November 2026)

  10. ERP Research, Medical Device ERP Software: Best Systems 2026 (updated July 2026): https://www.erpresearch.com/en-us/erp-for-medical-devices (read 8 November 2026)

  11. FDA, Computer Software Assurance for Production and Quality Management System Software, final guidance (February 2026; supersedes the final guidance issued 24 September 2025), web page and guidance document: https://www.fda.gov/regulatory-information/search-fda-guidance-documents/computer-software-assurance-production-and-quality-management-system-software and https://www.fda.gov/media/188844/download (read 8 November 2026)

  12. SimplerQMS, Pricing: https://www.simplerqms.com/pricing/ (read 8 November 2026)

  13. Qualio, Pricing: https://www.qualio.com/pricing (read 8 November 2026)

  14. QT9 Software, Medical Device ERP: https://qt9software.com/erp/industry/medical-devices (read 8 November 2026)

  15. Microsoft Learn, Track items with serial, lot, and package numbers in Business Central: https://learn.microsoft.com/en-us/dynamics365/business-central/inventory-how-work-item-tracking (read 8 November 2026)

  16. Intuit, QuickBooks Enterprise for manufacturing: https://quickbooks.intuit.com/desktop/enterprise/industry-solutions/manufacturing/ (read 8 November 2026)

  17. Cetec ERP, Launch and implementation pricing: https://cetecerp.com/pricing/launch (read 8 November 2026)

  18. MRPeasy, Pricing: https://www.mrpeasy.com/pricing/ (read 8 November 2026)

Keep reading

Keep reading

Keep reading

Related pages

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Move from QuickBooks to an ERP when you hit its hard limits (QuickBooks Online Advanced caps at 25 users, Desktop Enterprise at 40), when inventory, purchasing and production live in spreadsheets beside it, or when you run several entities. QuickBooks Desktop is not ending overall: Intuit stopped selling Desktop Pro Plus, Premier Plus and Mac Plus to new US subscribers on September 30, 2024, existing subscribers can renew, Enterprise is still sold, Desktop 2023 lost support on May 31, 2026, and Intuit says Desktop 2024 has no sunset date. The usual next systems are NetSuite, Business Central, Acumatica, Sage and Odoo. Put the AI layer in first: Morsa runs the daily work on QuickBooks today and on the new ERP after.

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The ERP selection criteria that decide most choices at a 50 to 300 person manufacturer or distributor are how well each system runs your own business scenarios, five-year total cost, the implementation partner, and how openly the ERP shares its data. Weight them before the first demo, score each finalist 1 to 5 on scripted demos with your own data, and plan on 2 to 6 months to select and 3 to 12 months to implement, per ERP Research. This page gives the criteria, a weighted scorecard, RFP text, a demo script and an implementation checklist, ready to copy. Whichever ERP wins, orders and supplier dates still arrive by email. Morsa, which publishes this guide, handles that work on top of the ERP; the data-access questions below test how well a system supports that.

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Start from the 20-row approved vendor list below: one row per supplier, with scope, status, risk tier, basis of approval, certificate expiry, review dates and score. Approve the suppliers you already use on 12 months of delivery and quality history, score them on the weighted form (80 of 100 approves, 65 to 79 is conditional), and review tier 1 suppliers every 12 months, tier 2 every 24 and tier 3 every 36. The auditor checks it against ISO 9001 clause 8.4.1 and, in aerospace, AS9100D 8.4.1.1.

Read the page

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FAQs

FAQs

FAQs

Questions people ask

Questions people ask

Still have a question? A founder will answer.

01

Is the device history record gone under the QMSR?

The term no longer has its own section in Part 820. You still keep a record for each device or batch under ISO 13485, and it must include the UDI.

02

Does a medical device ERP have to be validated?

Yes, for the parts used in production or the quality system: FDA cites ISO 13485 subclauses 4.1.6, 7.5.6 and 7.6 [11]. The same guidance lets you scale testing to the risk of each function.

03

How much does medical device ERP cost for 10 users?

At list price, Cetec is $6,000 a year (10 × $50 × 12) and Business Central Premium $13,200 (10 × $110 × 12), before validation and implementation.

04

Do I need separate ERP and QMS software?

No. QT9 and Cetec put both in one system. Larger device makers often pair an ERP with a dedicated device QMS.

05

What is an eDHR?

An electronic device history record: the batch or device record kept in software instead of paper, signed electronically under Part 11. See the checklist above.

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Machines, people, and vendors, finally in one. We start with yours.

For queries, feedback or suggestions

© 2026 Lunar Inc. All Rights Reserved.

Machines, people, and vendors, finally in one. We start with yours.

For queries, feedback or suggestions

© 2026 Lunar Inc. All Rights Reserved.