Morsa publishes this guide. Morsa is software with an AI agent that works in BisTrack, Spruce or Agility, your email and Teams; it chases special orders and answers contractors, and a person approves what goes out.
Quick answer
Get three quotes on the same count: BisTrack, Spruce and DMSi Agility, the third if you run millwork, trusses or remanufacturing [5].
Ask for every quote in writing with implementation, data conversion and each option priced; ECI prices Spruce on yards or stores, registers, devices and add-ons [1].
On BisTrack Desktop today: you have until the end of 2028 for active support. Get Epicor’s cloud price and migration terms in writing in 2027 [6].
Plan the move for your slow season and convert price matrices and open special orders first (steps below).
BisTrack vs Spruce for a multi-yard dealer
What you need | Epicor BisTrack | ECI Spruce |
|---|---|---|
Best fit | Larger multi-branch dealers and wholesalers [4] | Independent yards and regional dealers [4] |
Delivery | Journey Planner: drag-and-drop truck scheduling with route and load weight; a Delivery app captures GPS, signatures and photos [4] | Delivery fleet management is an add-on module [8] |
Yard scanning | Count, Picking, Receipt and Stock phone apps across branches [4] | Not described on the ECI pages we read; ask for a demo |
Inventory across yards | Live across sites, branches aligned on SKUs, pricing and bins [4] | One database with stock by location, transfers and consolidated POs [8] |
Special orders | Not detailed in the sources we read; ask | Tracked end to end; supplier catalogs loaded by EDI. ECI says 30% of dealer sales are non-stock special orders [2][8] |
Job and contractor pricing | Pricing Planner models margin changes before they go live [4] | Materials tied to jobs for costing and margin [8] |
Where it runs | On premises or in Epicor Cloud; only the cloud version gets new features after the final releases below [6] | Cloud, run by ECI [1] |
Price | Quote only | Quote only; Capterra lists from $10,000 a year [3] |
Epicor’s own BisTrack pages block automated reading, so the BisTrack column comes from SoftwareConnect’s review [4]. Neither vendor publishes contractor price-matrix detail; bring three of your real contractor price sheets to each demo.
BisTrack’s support dates
Epicor announced on 6 January 2026 that new features for on-premises BisTrack end and future work moves to Epicor Cloud. The final release dates are tentative [6].
BisTrack product | Final on-premises release | Active support ends |
|---|---|---|
Desktop (the Windows client) | 2026.2, December 2026 | 31 December 2028 |
Web Browser and API (the browser client and integrations) | 2028.1, July 2028 | 30 June 2029 |
After active support, the product moves to sustaining support, which Epicor describes as ongoing security and operational continuity [6]. BisTrack is not being discontinued; the on-premises version stops growing. Desktop users have the shortest runway.
What it costs
Dealer size | Reported yearly software cost | Systems in that band |
|---|---|---|
1 to 20 employees | $5,000 to $20,000 | RockSolid MAX, QuickBooks with an inventory add-on |
20 to 100 employees | $20,000 to $75,000 | ECI Spruce, DMSi Agility Starter |
100 to 500 employees | $75,000 to $200,000 | Epicor BisTrack, DMSi Agility Enterprise |
The bands are SoftwareConnect’s (updated 16 March 2026), and neither vendor confirms them [4]. Capterra’s $10,000 a year for Spruce is an entry figure, below the band for a multi-yard dealer [3].
For year one, add implementation. Our ERP cost guide uses 1 to 3 times the yearly licence; that is a general ERP range, not a quote for either product. If your 4 yards employ 20 to 100 people, expect a licence in the $20,000 to $75,000 band, and get the implementation figure from each vendor in writing rather than plan on a range that wide.
The alternatives
DMSi Agility builds in lumber units (piece, board foot, thousand board feet, linear foot), pricing rules by customer, group and job, installed sales, and production with bills of materials and tally and tag for remanufacturing [5]. RockSolid MAX is ECI’s system for small hardware stores [4]. Rundoo combines point of sale, ERP and payments for independent yards with a retail counter and deliveries, and says it is not built for truss plants or configured window and door packages [7]. More trades are compared in distribution software by industry.
Switching without losing a season
Price files first. Export every customer, job and contractor price matrix; these take the longest to rebuild.
Units of measure. Map piece, board foot and bundle conversions item by item and test them on real tickets.
Open special orders. Carry every open special-order PO with its promised date, or someone will re-chase all of them by phone.
Open receivables. Move contractor balances with the signed tickets behind them.
Options and add-ons. Get every option priced in writing before you sign.
Go live in the slow season, and run one yard in parallel for a week.
Use our ERP selection checklist for the demo questions.
Special orders and contractor calls, handled
Morsa works in BisTrack, Spruce or Agility and the counter’s inboxes.
A contractor emails or texts a photo of a material list. Morsa matches each line to your items and drafts the quote for the counter rep to approve.
For each special-order PO, it asks the mill or window maker for a ship date from the buyer’s mailbox and updates your system. The buyer approves each kind of message once; after that it runs under that rule.
When a date slips, it tells the rep which contractor and job it hits, with a drafted note to send.
To see it on your own special orders, book a 30-minute walkthrough.
Which one to pick
Your yard | Shortlist |
|---|---|
4 yards, counter and special orders drive sales | Spruce, then Agility |
4 yards, heavy delivery and yard scanning | BisTrack, then Agility |
Millwork, truss or remanufacturing in-house | Agility, then BisTrack |
On BisTrack Desktop now | A written BisTrack cloud quote against Spruce and Agility, in 2027 |
1 to 3 yards with a retail counter | Spruce, Rundoo or RockSolid MAX |
Sources
ECI Software Solutions, Spruce pricing and product FAQs (“How is Spruce priced?”): https://www.ecisolutions.com/en-gb/products/spruce/pricing/ (read 8 November 2026)
ECI Software Solutions, Spruce, built for LBM dealers: https://www.ecisolutions.com/products/building-materials-software/features/software-for-lbm-dealers/ (read 8 November 2026)
Capterra, Spruce listing (starting price from $10,000 per year, contact vendor; shown in Capterra’s listing summary, the page itself blocks automated reading): https://www.capterra.com/p/218534/Spruce/ (read 8 November 2026)
SoftwareConnect, The Best Building Materials Software (updated 16 March 2026; includes the pricing tiers and product reviews): https://softwareconnect.com/roundups/best-building-materials-software/ (read 8 November 2026)
DMSi, Agility ERP: https://www.dmsi.com/agility (read 8 November 2026)
Epicor, Epicor Announces Schedule of Final On-Premises Feature Releases for Kinetic, Prophet 21, and BisTrack (6 January 2026), as republished: https://www.01net.it/epicor-announces-schedule-of-final-on-premises-feature-releases-for-kinetic-prophet-21-and-bistrack/ (read 8 November 2026); Constellation Research summary: https://www.constellationr.com/blog-news/insights/epicor-set-final-prem-release-dates-kinetic-prophet-21-and-bistrack (read 8 November 2026)
Rundoo, The best POS systems for lumberyards in 2026 (25 September 2026, updated 23 October 2026; a competitor’s comparison): https://rundoo.ai/insights/best-pos-for-lumber-yards/ (read 8 November 2026)
ECI Software Solutions, Lumber inventory management made simple (Spruce FAQ on multi-branch inventory, special orders and add-on modules): https://www.ecisolutions.com/products/building-materials-software/lumber-inventory-management-made-simple/ (read 8 November 2026)
ECI Software Solutions case study on CaseStudies.com, Spruce cloud-based ERP centralizes lumber retailer with 14 locations: https://www.casestudies.com/company/eci-software-solutions/case-study/spruce-cloud-based-erp-centralizes-lumber-retailer-with-14-locations-and-a-diverse-mix-into-a-unified-system (read 8 November 2026)
